The Improvement Report dashboard in B Analytics provides users with a report that summarizes the areas for improvement and areas of achievement for an individual company or a network of companies. 


In order to access this report, select Improvement from the left side bar, and then select Improvement Report at the top of the page. 



Setting up the Improvement Report


The first step in creating the improvement report is to choose your desired filters and metrics using the “Setup Page” tab. 



First, select the metrics you are most interested in analyzing in the “Select Improvement Report Metrics” row. The first option, “View Company Data By:”, allows you to view the dashboard by either Improvement Potential or Impact Attained. By choosing Improvement Potential, it will display the top number of “Questions to Highlight” that a company or a network has the most potential to improve. (By default, the number of questions to highlight is 10. You may change the number by clicking in the “Questions to Highlight” box and enter an integer value.) These questions are determined using the average total points available (or, “improvement potential”) in each question for all companies selected for this report. 


Conversely, by choosing Impact Attained, it will display the top number of “Questions to Highlight” that a company or a network has had the most successful impact achieved. These questions are determined using the average total points earned in each question for all companies. 


Under “Select Improvement Report Metrics”, you also have the ability to filter to specific questions as well as the specific question type. Question Type is divided into three options: 

  1. Impact Business Models 

  2. Operations

  3. Both 


Impact Business Model questions evaluate the specific business models designed to create positive social and/or environmental impact beyond the basic operational impact of the business. 


Next, “Select Your Companies”. You have the ability to filter by Network Name, Company Name, the Country in which a company’s Headquarters is located, a company’s Market (a Track Driver), a company’s Sector (a Track Driver), a company’s Size (a Track Driver), the Version of the B Impact Assessment, as well as the Year the company filled out the assessment.


Finally, you can “Select your Benchmark”, which are populated in the Overall Performance visuals of this report. The main Benchmarking options include: “Ordinary Businesses”, “All Companies”, “My Network”, “B Corps”, and “GIIRS Rated Companies”. For more information on these benchmarks, click here.


Any changes made to filters are automatically applied.


Analyzing the Improvement Report


The "B Impact Assessment" tab allows you to view the entire Improvement Report, which consists of:


  1. A Title Page

  2. A Table that provides examples of the B Impact Assessment’s structure (Impact Area > Impact Topic > Question)

  3. Overall Performance (the selected companies scoring compared to the selected benchmark category)

  4. Impact Attained or Improvement Potential per Impact Area (shown as Impact Clouds and Impact Tables)


The Table that provides examples of the B Impact Assessment’s structure is provided to you as an example of the differences between Impact Areas, Impact Topics, and Questions. Impact Areas are the highest level of the B Impact Assessment, and consists of the following sections Community, Customers, Environment, Governance, and Workers. Each Impact Area has subtopics called Impact Topics, which are more granular themes but are related to a particular Impact Area. Each question in the B Impact Assessment is in one Impact Topic and one Impact Area. The Question Example column provides an example of a question in each Impact Area and Impact Topic. 


In the example below, the Question “Volunteer Service Per Capita” is related to the “Civic Engagement & Giving” Impact Topic and the “Community” Impact Area.



The Overall Performance table presents a company’s (or group of companies’) overall and impact area performance data. B Impact Assessment data is displayed as point values and align with a company’s overall and impact area scores. Hovering over areas of the bar chart shows additional details, described below:


Your Companies’ Performance (blue bar)

  • My Network Average Score - the average of all of your company’s scores based on the filters applied in the “Select your Companies” section

  • # Companies - the number of companies whose data is being averaged


 

Benchmark (black diamond)

  • Benchmark - the average score based on the filters applied in the “Select Your Benchmark” section


 

All benchmark data is aggregated and anonymized. A null/blank filter selection indicates that the number of companies providing data for the benchmark category and filter option is less than the threshold number of companies required for benchmark reporting. (In the data table, this is indicated as “Small Sample Size”.) 

 

Note: The Average Scores chart scale is logarithmic so that visual comparison of your company performance versus benchmark is easier to interpret for performance < 10 (points/percent)


Below the Overall Performance Table, is the Overall Impact Cloud and Overall Impact Table. This view shows the top number of impact topics by points available (improvement potential) or points earned (impact attained) in the form of a bubble chart and table. The size of each bubble represents the percent of improvement potential available/impact attained earned in comparison to the total amount of points available/earned.



Each Impact Area has a cloud and table which shows the top X questions by points available (improvement potential) or points earned (impact attained) in the form of a bubble chart and table. The size of each bubble represents the percent of improvement potential available/impact attained earned in that impact area in comparison to the total amount of points available/earned in that impact area.


As an example, viewing the Impact Cloud and Table above, one might suggest diving into the Air & Climate Impact Topic, because there are on average, 12.19 points to be earned within the topic (“Average Points Available” shown in the Overall BIA table). This 12.19 points represents an improvement potential of 83.75% of points for the Air & Climate impact topic. 12.19 points available also represents an improvement potential of 6.19% across the company’s entire B Impact Assessment.


For all tables, the improvement potential ranking (i.e. the top number of impact topics or questions) is determined based on the percent of improvement potential across all questions in the company’s B Impact Assessment.


Since we identified one area of improvement using the Overall BIA Impact cloud as “Air & Climate”, we can use the Overall BIA Table to determine that it is related to the Environment Impact Area. Let’s delve into the Environment Impact Area further by seeing what questions can be improved upon within the Environment Impact Area. 


Each Impact Area is broken out into separate Impact Clouds and Impact Tables below the Overall Impact Cloud and Overall Impact Table section of the report. To view the Environment Impact Area, in the same view, scroll down until you see “Environment Impact Cloud” and “Environment Table”.


Interestingly, the Question with the most Points Available is not in the “Air & Climate” Impact Topic, but is instead, within the “Water” Impact Topic. There are some reasons for this, one is that there might be more questions to earn credit for within the “Air & Climate” Impact Topic so on average, there are more points to earn without that Impact Topic. It does not necessarily mean that the singular question with the most points available will be within that Impact Topic. Instead, we are seeing that there are 3.5 points available (equal to an 8.65% improvement potential across all questions) within the Monitoring and Managing Water Use section.



If however, we wanted to improve on “Air & Climate”, we could hover over the bubbles in the Impact Cloud to find one within the “Air & Climate” Impact Topic so that we can improve on a section with the most material improvement potential. In the image below, the question “Low Impact Renewable Energy Use” is in the “Air & Climate” Impact Topic and the 1.55 points available represents a 3.83% improvement potential across all questions.




How can I Improve?


The Impact Knowledge Section of the Improvement report sets you in the right direction for figuring out next steps for improvement. For example, in the previous section we were able to determine that there were many points available within the “Monitoring and Managing Water Use” section. We could go to the Impact Knowledge section of the Improvement Report to find a good Business Case that can help us start compiling reasons for embarking on making this change within the company. Using the filters, we chose the Resource Type “Business Case”, Version 6, the Impact Topic “Water”, and the Question Summary “Monitoring and Managing Water Use” to get the following information.



We also were able to identify the “Air and Climate” impact topic as a focus for improvement potential, but perhaps instead of compiling a business case, we want more information about the type of information we might need to gather to start on the improvement journey at our company. We would instead choose “Instructions” as the Resource type, Version 6, and “Air and Climate” for the Impact Topic, and instructions on all of the Questions within that topic will be brought up to help you. These resources should be able to guide you on your improvement journey.